SERVICE

Equipment Maintenance & Technical Support

At Cromocol, we take pride in providing reliable service and support for a seamless experience with your equipment.

Driven by knowledge, led by experience.

Our dedicated service team will ensure that your equipment performs at the highest possible standard and gives repeatable performance during the entire life cycle.

We are committed to your success

Comprehensive service and support to keep your equipment running at peak performance.

Installation Excellence

Our skilled technicians handle installations with precision, ensuring every component is set up according to the manufacturer's specifications. We go beyond just placing equipment – we guarantee a seamless integration into your workflow and offer on-site training.

Comprehensive Service, Including Calibration and Adjustments

Our service includes thorough calibration, needed adjustments, and replacement of worn parts as per the manufacturer's guidelines. To ensure consistent results, all instruments used in our service procedures undergo annual calibration.

Remote Support and Emergency Visits

We understand that time is crucial. You can reach us Monday – Friday for technical support. Our timely feedback and, when necessary, emergency visits ensure that any issues are addressed promptly, minimising downtime and disruption to your operations.

Certified and Trained Technicians

Our technicians are not only certified but also continuously trained by manufacturers. This ensures that they are well-versed in the latest technologies and industry best practices.

On-Site Consultation

For significant installations, our experts offer on-site consultation to address specific needs and challenges prior to the build.

Health Check for Climate Units

We offer a comprehensive 'health check' for climate units, along with annual inspections for refrigeration systems and facilities. This proactive approach helps identify potential issues before they escalate, preventing costly downtime.